LaManna - COVID-19 Important Update

Friday, 24 July 2020

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To Our Valued Customers,

 

We are happy to announce that we are re-opening this Tuesday 28th of July at 8am.

The past two weeks has been difficult for everyone since we closed our store on July 10. We are a family made up of our team, our customers and the community we serve. I’m pleased to say the team members who had tested positive to COVID19 are doing well and are improving day by day.

In the time we have closed we have been overwhelmed by the support we have received from many of you and we are all more determined than ever to get back to serving you again.

To further protect our team, we have made some changes to our opening hours, and they are as follows.

New Trading Hours

  • Supermarket
    • Monday to Saturday | 8am to 6pm
  • The Kitchen (Café)
    • Monday to Saturday | 8am to 5pm
  • Patisserie & Fresh Deli
    • Monday to Saturday | 9am to 5pm

The store will be CLOSED on Sundays until further notice.

It might come as a surprise that we will close on Sundays. We’ve made this decision because after the recent challenging time for everyone in our team we’ve decided they need an opportunity to rest and Sunday is family day. We hope you understand this decision and there is still plenty of opportunity to shop at LaManna. This is an important time to put family before business.

You will notice some of the extra safety measures we have put in place when you next shop with us and some we’ve made behind the scenes. For instance from Tuesday, we will have only around 50 per cent of our supermarket team on site at any one time, further reducing the amount of contact between team members, to ensure that we limit the chance of our store ever closing again. There will be further protective measures in place for when we re-open, including the use of a TGA Approved, Hospital Grade disinfectant. It has been tested by an Australian laboratory and proven to be effective against COVID-19. It will be used throughout every department, every hour. We will also be doing deep cleans twice a week after hours.

Customers are reminded that as per Victorian State Government Laws, all persons (except children under the age of 12) who enter our store are required to wear facemasks or face covering at all times. This policy has also been agreed upon by the Supermarket's Taskforce and is the same policy followed by other major retailers. At LaManna, hand sanitiser is mandatory upon entry, and disposable gloves are available for those who wish to wear them.

For any customer who cannot wear a mask due to medical reasons, we ask you if possible to contact us prior to attending the store, or otherwise speak to one of our store greeters before entering to see how we will be able to continue to serve you. Don’t worry we will make every effort to look after you. Those without a valid medical exemption and who do not comply will be refused entry.

Customers are also reminded to follow 1.5m social distancing measures whilst in store. The safety and well-being of our staff and patrons is our number one priority.

My family and the entire LaManna team thank you for your continued support and understanding during this difficult time, and we look forward to seeing you in store soon.
 
Patrick LaManna
CEO